Return Policy
Last updated October 24, 2026
Most Easton Post shop items are printed to order by our fulfillment partner. Vintage and archival items, like Pocket Guides and postcards, ship directly from us.
If something’s wrong with your order
If your item arrives damaged, defective, misprinted, or wrong, we’ll make it right at no cost to you.
- Email shop@eastonpost.com within 30 days of delivery.
- Include your order number and a photo of the problem.
- We’ll send a replacement. If we can’t replace it, for example a sold-out vintage edition, we’ll refund you.
You usually won’t need to send anything back. If we do need the item, we’ll cover the return shipping.
What we can’t accept
Because items are made to order, we don’t accept returns or exchanges for change of mind or wrong size selection.
Business Finder listings and subscriptions are non-refundable once activated. Canceling stops future billing.
Lost or late packages
If your tracking stops updating or your order hasn’t arrived in the expected delivery window, email us and we’ll help sort it out.
Please double-check your shipping address at checkout. If a package is returned because of an incorrect or incomplete address, we’ll reship it once the new shipping cost is covered.
Questions
Email shop@eastonpost.com.